Troubleshooting

Is Linktree down right now?

If your Linktree page won't load, the first question is always whether it's a Linktree-wide outage, a problem with your specific page, or something on your device or network. Most of the time it's not actually a Linktree outage; it's an app cache, a DNS hiccup, or a page setting that got flipped without you noticing. This page runs through the fastest checks first (30 seconds each), then the platform-specific ones (Instagram bio not loading, TikTok bio saying page not found), then the actual outage-check flow if all that fails. If your Linktree page turns out to be fine but you're tired of the pattern of it breaking, there's a note at the bottom on the version of link-in-bio that doesn't have this failure mode.

Check the status pages first

OfficialLinktree Status User reportsDowndetector user reports

If either page is showing incidents in the last hour, it's likely a Linktree-wide issue and there's nothing on your end to fix. If both are green, jump to the checklist below.

If Linktree's status page is green and Downdetector shows only isolated reports, jump to the checklist below.

Checklist

Fixes to try, in order

Cheapest checks first. Most Linktree issues resolve inside the first three steps.

1
Reload the page and try in a private window
The 30-second first check. Reload the Linktree URL in your browser (Ctrl+Shift+R on Windows / Cmd+Shift+R on Mac forces a hard reload that skips cache). If that doesn't work, open a private/incognito window and try again. A stale cache is the single most common cause of a Linktree page that used to load but suddenly doesn't. If it works in incognito, clear your browser cache and try the regular window again.
2
Try on cellular or a different network
If Linktree loads for other people but not you, your network is the likely culprit. Switch off Wi-Fi and try over cellular; if the page loads, your Wi-Fi router or your ISP's DNS is caching stale records. On Mac, run "sudo dscacheutil -flushcache"; on Windows, "ipconfig /flushdns". On mobile, toggling airplane mode off and on refreshes the connection.
3
Check if the specific URL is correct
"Linktree not loading" is sometimes just a typo. Double-check the exact URL: linktr.ee/username, all lowercase, no trailing punctuation from wherever you copied it. If someone else shared the link with you and it came from a messaging app, the app may have added tracking parameters or a period at the end. Copy just the linktr.ee/username portion into a fresh browser tab.
4
If it's your own Linktree: check the visibility setting
Linktree lets you set your page to "unpublished" from the dashboard, which returns a 404 to everyone including you. Log in to Linktree, go to Settings, and check that the profile is set to published. Also check that the profile hasn't been marked as under review, which can happen after account activity flags (unusual login location, high volume of clicks, etc.).
5
For an Instagram bio link that's not working
Instagram doesn't linkify URLs without the https:// prefix. Go to your Instagram profile, Edit profile, Links, tap the existing link, and make sure the URL starts with https://linktr.ee/yourname. If Instagram is showing your Linktree link as unclickable (grey text instead of blue), that's usually the cause. Save, close Edit, then view your profile from the public side to confirm.
6
For a TikTok bio link that's not working
Same fix pattern as Instagram but different UI. Go to your TikTok profile, Edit profile, Website field, paste the full https:// URL. If the Website field is missing entirely, close the TikTok app fully (swipe up to force-quit) and reopen; older app installs sometimes lose the bio-link field until reload.
7
If you're on a paid plan and payment failed
Linktree sometimes reverts pages to a limited or downgraded state when a subscription payment fails. Log in to your Linktree account and check for a payment warning in the top banner or in Billing. If the card on file expired or has been declined, updating it typically restores the page within a few minutes.
8
If none of the above fixes it
If your Linktree page still won't load after every check above, and both status pages show green, it's most likely an issue specific to your account or your page. Reach out to Linktree support through the Help widget on the dashboard. Include the specific URL, the exact error message you're seeing, and screenshots. Response times are typically hours on paid tiers and up to a few days on free.

Tired of your bio link breaking?

The specific failure that sends creators to "is Linktree down" searches is almost never a Linktree-wide outage; it's the cost of using a single URL that everyone in your audience has bookmarked. When that URL has a bad day, every share of it points at nothing. linksync is built around the opposite pattern: one page you update once, so every share of your linksync.me URL always points at what's currently there. Free forever, no branding on the page, per-link analytics on the free tier. If the pattern of Linktree occasionally breaking is what got you here, this is the version that prevents it.